Downsizing and Removal Services
Moving to a retirement village, or downsizing to a smaller, more manageable home?
Our experienced removal and downsizing professionals understand the unique needs and challenges of seniors and people of all ages, some with disabilities, who are transitioning to a new living environment.
Our base is in Auckland, but we can move you to anywhere in New Zealand.
We can arrange and meticulously plan and coordinate your downsize and move from A to B and accommodate most requests in between, or just help you with parts of your move – you choose.
We'll work with you at a pace you are comfortable with, whether you need to move in a few weeks or a few months.
Our removal people are hand-picked for their reliability, efficiency, and sensitivity to your circumstances and needs.
We accommodate disabled people through our caring attitude, ways of communicating and offering information, and accessibility solutions.
Our charges are easy to follow and transparent, and we offer full insurance coverage. This means you only pay for what you use or need, and there are no hidden costs or surprise charges.
We can clean and maintain your property once you’ve moved out, or get it ready to go on the market.
“Thank you for your sensitive approach to helping us move into our lovely new home. It was a pleasure to meet you both and your team were great."
~ Lilien & Bill,
Auckland
Our downsizing and removal Process.
We listen
We will listen to your needs and then prepare a tailor-made plan that fully meets your requirements. Included in this plan will be timelines, key dates for each process of your move, a floor plan of your new dwelling and an inventory list detailing how we will manage your chattels, furnishings and possessions.
Included in this chattel list will be all items you want packed ready for your move, gifted to a family member or friend, donated to your preferred charity, or sold on your behalf. We can also arrange for your belongings to be put into secure storage.
We have access to specialist recycling services who will ensure that any surplus household, shed or garage items are offered to charities and schools for reuse, rather than to landfill.
We communicate
We will always communicate with you every step of the way, so you will be aware of our progress at all times, and consulted about any decisions that need to be made, such as about whether your possessions are worth keeping or should be thrown away as rubbish.
We’ve moved senior people who are artists and their priceless art collections, mechanics and their home workshops, musicians and their instruments, collectors, and people who simply need to move.
We take away the stress of moving
Downsizing and removals for retirees and disabled people is a specialist service. We have the correct packing equipment, removal vehicles and people with knowledge and experience who aren’t in a rush or obliged to fit your move into their time schedules.
Our team will make sure every box is clearly marked, all items are securely packed, and inventory lists are kept and updated.
We recognise some of your possessions may not be valuable in dollar terms, but they hold valuable memories or could be of historical importance, even if it’s only to you as the owner. Either way, all of your possessions are treated with care and respect while we pack and unpack them.
Once everything has arrived at your new home, our team will unpack your belongings and place them exactly as you want according to the agreed floor plan, ready for you to move right in and relax in your new surroundings.
Often, clients ask us to only unpack certain boxes and come back the next week or even weeks later, to unpack other boxes and help them to settle in. Or, they ask us to come back and move furniture around or take it away as they decide it doesn’t fit, or they really don’t want or need it.
“Helen and her team helped me move from my home into a cottage at a retirement village. Nothing I asked for, was too big or small for the team to tackle and the team were friendly and helpful at all times.
They did a lot of things for me that were not on the initial list of items that needed to be achieved and I also noted I wasn’t charged any extra for these items I added. I believe Helen is not only a good person to help coordinate your move, but she is a person who you could see as a friend rather than an impersonal contractor!”
~ Rosalie,
Auckland